Frequently asked question
What are infinite roses?
Infinite roses, also known as preserved roses, undergo a specialized preservation process, allowing them to retain their beauty and freshness for an extended period, often lasting for a year or more.
How are infinite roses preserved?
Our Dulce Amor infinite roses undergo an exclusive preservation process involving the replacement of natural sap with a solution that maintains their natural appearance and texture. For optimal care, please follow our rose care.
Do infinite roses require any special care?
No, infinite roses are virtually maintenance-free. Simply keep them away from direct sunlight and excessive humidity, and they will maintain their beauty for an extended period.
Can I customize my infinite rose arrangement?
Certainly! We provide customization options, allowing you to choose colors, arrangements, and personalized messages for a unique and meaningful gift tailored to your preferences.
Can I order infinite roses for special occasions?
Absolutely! Our infinite roses make perfect gifts for birthdays, anniversaries, weddings, or any special occasion. Customize your arrangement to add a personal touch.
What is the difference between infinite roses and fresh roses?
Infinite roses are preserved to maintain their freshness and appearance for an extended period, unlike fresh roses, which have a shorter lifespan. Infinite roses offer a sustainable and long-lasting option.
When will my roses arrive?
Roses are shipped via Royal mail and arrive within 3-5 business days. Express shipping options are available during checkout.
Do you accept returns?
Returns and refunds for flowers are only accepted in case of mistakes with the order or severe damage during delivery. Please refer to our Return Policy for details.
Are Infinity Roses real?
Yes, our entire collection of roses is real, cut at their peak state, and preserved using a 100% natural plant-based preservation liquid.
Can I take the flowers out of the box?
No, our arrangements are meant to stay inside the box to ensure they are not damaged and last over a year.
Are the preservation methods environmentally friendly?
Yes, we are committed to eco-friendly preservation methods, aligning with our goal to provide beautiful and sustainable products in line with our customers' values.
How long do infinite roses last?
Under proper care, our infinite roses can last for over a year or more, symbolizing enduring beauty and love.
Should I water the infinite roses?
Infinite Roses do not require water and should not be watered under any circumstances, as this may cause damage. Always follow our rose care.
How do I keep my roses fresh?
Follow our full care guide for the best practices to ensure your roses stay fresh.
How long will my roses last?
Our infinite roses should last more than a year with proper care. Always follow our rose care.
Do you offer consultations for events?
We offer consultations for bridal parties, weddings, and events at all our store locations. Contact us for an appointment for personalized services.
Can I choose the colour of the infinite roses?
Yes, we offer roses in various colours, and you can choose a single colour or mix and match to create a unique arrangement. Personalized roses may take longer to prepare and extra charges may apply.
When will my order be shipped?
We aim to dispatch within a day and 3-5 working days to arrive.
What is the difference between the size options?
Our Infinite Rose Collection includes single roses, domed bouquets, and exclusive hatboxes. Each design is listed with exact quantities and specifications for clarity.
What if I have more questions about placing an order?
If you have questions or queries, reach out to our customer service representatives. Call today or use our online contact form for advice and information on our services and products.